Why choosing managed IT services
Managed-services market is a field of business that is incredibly popular at the moment, and is also expected to grow up to $192 billion by 2019.
There must be a reason for this, since in fact, many different companies (mostly small and medium size businesses) are investing in this type of service. Why is this happening? Well, there are many reasons to consider joining the trend.
Why choosing managed IT services
First, companies above 100 employees usually are looking forward to improve the efficiency and dependability of their IT operations. In many cases, there is a high chance that they don’t have enough people to cover all of their management necessities or they just don’t have the in house professionals with that specific profile that can take care of the system properly and give the company the level of protection and security that it needs. That is why it only makes sense that for these kinds of companies; an IT management service becomes a great investment.
This business relationship is very positive for the company, because now they know that not only are their IT related problems are being managed, but they also know that their IT management service is being proactive. Meaning they’re getting ahead of possible problems and bringing to the table new best solutions that will keep their information safe.
This kind of security that an IT management service provides also translates into money, because getting ahead of possible problems and breakdowns in the system, means avoiding those extra expenses. Solving a problem when its already there is always more expensive than preparing for it. For example, using outdated software can have detrimental effects on ROI, and this could be avoided with MSPs.
The IT management service should be in contact with the company and be very open with them about their needs, their upcoming plans and schedules to updates their system and tools, prepare for larger improvements, and also be very realistic and honest on the monthly budgeting.
As we said before, usually companies already have a small IT team when they seek a management service provider. This means that the moment a company decides to hire this service, a communication is established between the IT management provider and the IT team in house, and therefore a big part of the heavy work related with general IT management is being taken by this service. The outcome is that the company’s IT staff has more time to devote to other projects that might be more productive for the company.
Sometimes companies disregard the importance of these tasks, or believe that the investment will not return enough good points to make the effort. But what should be also taken under consideration about hiring this service is that a periodic meeting and check in is necessary and should actually be requested by the provider. There is when we will be able to see their results, raise questions and request changes or extra services. This will give us an idea of the impact of the service and the projection this has in the future of the company. Our IT management service should be able to show us how much we have saved according to the budget, how much our company can grow, and have more solid system and secure our data in each of those meetings.
It is true that every company is different, but it is worth to be open and have a consultation with a IT management provider to see how this service can work for us, how it can affect our budget and how much it can help us grow in the long run.
